♡ Welcome to the New BEE-OCH Hive! ♡ Returning customers – please reset your password in order to login • Automatic FREE Shipping on orders $99+!

BEE-OCH Organics Headquarters, Boutique & Refillery

721 4th Street Suite C Fort Lupton, CO 80621

Call Us or Text Us at 303-506-3124 to Schedule a Visit Outside of Regular Store Hours!

Monday 9:00 AM - 3:00 PM
Tuesday 9:00 AM - 3:00 PM
Wednesday 9:00 AM - 3:00 PM
Thursday 9:00 AM - 3:00 PM
Friday 9:00 AM - 3:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
get in touch

Frequently Asked Questions

FAQ

How long does it take to ship?

Most orders ship from our facility within 1-2 business days after placing an order. Transit times can vary depending on shipping options chosen, but typically arrive within 1-4 business days after receiving a tracking number.

What is your return policy (if my makeup shade doesn’t match etc)?

Helping you fall back in love with your skin is our mission! If you are not 100% satisfied with your organic goodness after 14 days of receiving your order, return it for 100% of what you paid in the form of store credit to use towards your next order!

What do I do if my package tracking is not updating?

Every once in a while, the tracking information doesn’t update as it’s moving through the USPS system. Often times this is due to a missed scan at one of it’s stops. Rest assured that if you received a shipping notification from us, your package is on its way! If your package doesn’t arrive or you don’t see a tracking update in the next few days, please reach back out and we will get a replacement out ASAP for you.

What do I do if My Package is Marked as Delivered but not at my house (Lost or Stolen)?

Thank you so much for your order and I am sorry to hear about your missing package! Missing packages are typically due to a delivery error and usually show up within the next day or two; it either turns up with a neighbor or was marked as delivered by accident and comes the next day or so. We recommend taking your tracking number to the post office as they are often able to use GPS to find out where it was delivered.

My App isn't Working

How to save website as tile on phone (Android):
We no longer have an app, BUT what you can do is create an “app-like” tile on your phone. Attached are screenshots how and here are step by step directions:1. Open bee-och.com in your regular browser on your phone.2. Click the extra options 3-dot menu in the top right corner.3. Select “Add to home screen”

I am having trouble logging into my wholesale account - what should I do?

We are currently working on building out a separate website for wholesale as the functionality isn’t playing nicely with our new site. We are doing manually invoicing for the next few weeks until we can get it up and running. If you have an active wholesale account with us, feel free to send us a list for now. We will send out an announcement ASAP as soon as the new wholesale site is ready!

Fun Fact

We formulate many of our products with beeswax and beeswax is an eco-friendly and biodegradable material that is safe for the environment! Studies show that beeswax can degrade in less than 2 months! Plus it’s edible!